I have been using Jing for over a year now. I even upgraded to the professional edition for $15 a year. To me, Jing is most useful for Virtual Reference. I use it at least couple of times a week for IM and QuestionPoint. The screen shot function is useful for capturing error messages and sending them to systems or whoever. Hopefully, we will incorporate more media into our new website - in the guides for example.
I made a video of how to find my favorite book.
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